Ultimate Staffin is seeking a highly organized Dispatcher / Service Coordinator to manage daily technician scheduling, support service operations, and ensure accurate billing. This role handles incoming service calls, coordinates materials, maintains customer and equipment records, and provides essential administrative support to both the Service and Construction departments.

Position Type: Full-Time

Location: On-site 7:30-4pm Monday- Friday

Direct Hire - 55K-60K with Full Benefits and prorated time off

Key Responsibilities

• Dispatch and schedule Service Technicians for daily service calls and construction startups.
• Receive and assign incoming service requests using the dispatch board.
• Prepare call slips and plan technician routes to maximize productivity.
• Manage service contract renewals and maintain accurate equipment and account records.
• Set up new customer accounts, including billing and labor rate details.
• Identify and escalate account concerns or potential bad debt.
• Provide small repair quotes or assist Sales with replacement proposals.
• Maintain paperless documentation and ensure accurate service data entry.
• Create job numbers for service calls and verify pricing periodically.
• Close call slips weekly and complete timely service billing.
• Verify technician timesheets and enter vendor payables.
• Order parts and materials for service calls and preventive maintenance work.
• Coordinate vendor communication and assist with monthly technician meetings.

Qualifications

• Experience in dispatching, scheduling, or service coordination preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask and communicate clearly with technicians and customers.
• Proficiency with computer systems and willingness to learn job-specific software.

If interested, please apply with resume to this posting, if you have further questions email

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.